These training programmes aim at enhancing the capacities and credibility of SME Trainers and Facilitators towards supporting SMEs. They include certifications in Business Training, Business Coaching and Mentoring and Business Incubator Management and Business Association Management.
COURSE OBJECTIVE
To equip participants with the skills needed to coach SMEs towards starting, managing and expanding their businesses.
COURSE CONTENT
Module 1: Counseling & Interpersonal Skills
Module 2: Problem Solving and Decision Making
Module 3: Client Assessment Skills
Module 4: Business Planning
Module 5: Marketing and Sales
Module 6: Customer Relationship Management
Module 7: Operations Management
Module 8:Financial Analysis
Module 9: Human Resource Management
Module 10:Government Relations
Module 11: Electronic Commerce
Module 12: Risk Management
COURSE OBJECTIVE
To equip participants with the skills needed to start and manage profitable and sustainable business incubators, and to provide appropriate support services to SMEs so as to facilitate growth of the sector. Participants include potential and existing Business Incubator Managers in the public, private and non-profit sectors of the economy.
COURSE CONTENT
Module 1: Establishing a Successful Business Incubator
Module 2: Raising Start-up Capital and Expansion Funds for Your Incubator
Module 3: Fundamentals of Incubator Management
Module 4: Financial Management for a Business Incubator
Module 5: Strategies for Incubator Sustainability
Module 6: Strategies for Advancing your Programme
Module 7: Measuring Business Incubation Impact
Module 8: Regional Cooperation and Best Practices among Rural Incubators
Module 9: Technology Transfer through Business Incubation
Module 10: Internet-based Tools for Your Incubator and Clients
Module 11: Serving Client Companies
Module 12: Simple Business Planning Tools that Work
Module 13: Helping Client Companies Obtain Funding
Module 14: Creating and Managing a Client Counseling & Mentoring Programme
Module 15: Helping Early Stage Entrepreneurs Avoid Common Mistakes
COURSE OBJECTIVE
Small Business Associations (SBAs) are voluntary member-based associations of small business people who cooperate to pursue common interests, such as accessing finance for their members or negotiating with governments to improve administrative procedures. In broad terms, their aim is the social and economic improvement of their members. The purpose of this course is to strengthen SBAs to reach their maximum effectiveness, in order to better meet the needs of SMEs.
SBAs include:
· Organizations of micro-enterprises that have common purchasing and marketing activities or share the use of common equipment.
· Organizations that have common economic activities: pre-cooperatives, cooperatives and community enterprise.
· Organizations that defend and promote the interests of their members through lobbying and advocacy.
· Organizations that provide shared social services such as health insurance and child-care facilities to their members.
COURSE CONTENT
Module 1: Mobilizing and starting an association
Module 2: Developing SBAs
Module 3: Encouraging member participation
Module 4: Leadership
Module 5: Communication
Module 6: The association vision, mission and constitution
Module 7: Responsibilities and tasks within the association
Module 8: Strategic planning and outreach
Module 9: Working with employers’ and workers’ organizations
Module 10: Sources of revenue
Module 11: Mobilizing external funds
Module 12: Managing association finances
Module 13: Deciding on the SBA services
Module 14: Delivering financial services
Module 15: Delivering business counseling services
Module 16:Delivering training services
Module 17: Delivering commercial services
Module 18: Delivering advocacy services
Module 20: Delivering social support services
Module 21: Delivering health support services
